Reactiv System Status

Updates

• Jun 4, 2026 8:01 AM EDT

  The incident impacting Shopify has been fully resolved, and we have confirmed that affected services are functioning as expected.

  Resolved
• Jun 3, 2026 10:46 PM EDT (9 hours and 14 minutes earlier)

  The issue affecting our Shopify integration has been resolved. Our team is actively monitoring to confirm full stability and will post additional updates if we receive new information from Shopify.

  Monitoring
• Jun 3, 2026 2:11 PM EDT (8 hours and 35 minutes earlier)

  A fix has been deployed and service is returning to expected SLAs. We're actively monitoring to confirm full recovery across all merchants and shoppers. If you continue to experience issues, please reach out to your Reactiv contact. We'll post a final update once we've confirmed everything is fully resolved.

  Monitoring
• Jun 3, 2026 10:44 AM EDT (3 hours and 26 minutes earlier)

  Shopify has identified the problem and is seeing some recovery from their mitigation efforts. We will continue to monitor and update.

  Identified
• Jun 3, 2026 9:51 AM EDT (52 minutes earlier)

  We are currently experiencing a service disruption caused by an active Shopify outage. This is affecting storefront browsing and checkout functionality across mobile apps. Our team is actively monitoring the situation and coordinating with Shopify. We will post updates here as more information becomes available.

  Identified